Frequently Asked Questions
General Question
Our standard check-in time is 2:00 PM and Check out is 2pm. Need more time? - This is subject to availability.
You can book as many apartments as you need, subject to availability.
Our rates are per apartment, designed to offer maximum value for the ideal number of persons in the apartment.
Yes, you can easily amend or cancel your reservation. Please find our cancellation policy below.
We are available 24/7. Simply let us know your arrival time, and we’ll ensure your apartment is ready.
Expect a fully equipped kitchen, a king-sized bed, an en-suite bathroom, and high-speed Wi-Fi and live streaming platforms—just to name a few.
Yes, complimentary parking is available for all our residents.
We do not offer complimentary breakfast, but you can always enjoy a meal from our in-house bistro with a 10% discount
For events or gatherings, please contact us to discuss the possibilities and any additional guidelines.
Cancellation Policy
If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservation process.
Room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.
The minimum age requirement of 21 years old. Please call prior to your arrival to make any necessary arrangements. Direct phone numbers can be found in your confirmation email or on the respective information page.
Go to our “Contact” page. Here, you’ll find our contact details on the page.
Yes, you can book up to five rooms at a time. Please see our contact page if you wish to order Six or more rooms.
You will need to create an account as part of the online reservation process. It only takes a few minutes to set up your account using an email address and password. Once done, you can personalize your “My account” page and view transaction and reservation information.
Please note all preferences and requests in the “Add comment” area when making a reservation. We will do everything possible to accommodate your request.